Information about your rights under the General Data Protection Regulation (GDPR) and how we protect your personal data.
Last updated: August 6, 2025
The General Data Protection Regulation (GDPR) is a comprehensive data protection and privacy regulation in the European Union that came into effect on May 25, 2018. BIOLINK is committed to complying with GDPR and protecting your data privacy rights.
This page explains your rights under GDPR and how you can exercise these rights in relation to the personal data we process.
You have the right to clear, transparent, and easily understandable information about how we use your personal data and your rights. This information is provided in our Privacy Policy.
You have the right to confirmation as to whether your personal data is being processed, and if so, you have the right to access that personal data along with certain information about how it is used.
You have the right to ask us to correct inaccurate personal data or complete incomplete data. You can update your profile information through your account dashboard.
In certain circumstances, you have the right to ask us to delete your personal data. This includes situations where:
You have the right to ask us to restrict the processing of your personal data in certain circumstances, such as when you challenge the accuracy of the data or the lawfulness of processing.
You have the right to receive personal data you have provided to us in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller.
You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or significantly affects you.
We process your personal data based on the following legal bases:
For certain activities such as email marketing or non-essential cookies, we rely on your explicit consent.
Processing is necessary to provide the bio link services you request and maintain your account.
We process data for our legitimate interests in operating and improving services, preventing fraud, and ensuring security.
In some cases, we may need to process data to comply with legal obligations.
We may share data with trusted service providers who help us operate the platform, such as:
We may disclose personal data if required by law or in response to valid legal requests from public authorities.
If we transfer personal data outside the European Economic Area (EEA), we ensure adequate protection through:
We retain your personal data only as long as necessary for the purposes we collected it or as required by law:
Stored while your account is active or as needed to provide services. After account deletion, data is deleted within 30 days unless required to be retained by law.
Aggregated and anonymous analytics data may be stored for longer periods for research and service improvement purposes.
Security and access logs are stored for up to 12 months for security and fraud prevention purposes.
We implement appropriate technical and organizational security measures to protect your personal data:
To exercise your GDPR rights, you can:
For requests that cannot be handled through your account, please contact us through our contact page including:
We will respond to your GDPR requests within one month of receiving a valid request. In complex cases, we may extend this period by up to two additional months with notification.
If a personal data breach occurs that is likely to result in high risk to your rights and freedoms, we will:
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a data protection supervisory authority in the EU country where you live or work.
We encourage you to contact us first so we can try to resolve your concerns directly.
We may update this GDPR information from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Significant changes will be communicated to you via email or prominent notice on our platform.
If you have questions about your GDPR rights or how we process your personal data, please contact us:
We are committed to protecting your privacy and will be happy to help you with any GDPR-related questions or concerns.